FAQ

Why does it take so long to deliver?

We ship directly from factories from all around the world thereby reducing the price you pay but unfortunately increasing the shipping time

Do these watches come with warranty?

All watches above INR999 come with at least 1 year warranty. The exact warranty duration is mentioned on the product page. Rest assured your watch is reliable. For details of warranty please click here

Free international shipping? Whats the catch?

There is none. We provide free international shipping on all watches with no minimum order value.

Are my payments secure?

Yes! all domestic payments are processed by Razorpay, a leading Indian Payment gateway. Whereas international payments are processed by Paypal, a global leader in the payment industry.

The Watch Store is also secured by SSL encryption ensuring that your transaction details are protected. Also, we do NOT store any payment information including card number or CVV.

What all payment modes are available?

We support Netbanking, Credit/ Debit card, mobile wallets and UPI for our domestic customers via Razorpay payment gateway.

For our international customers, we have partnered with Paypal with USD as the payment currency. Please note that a Paypal account is not necessary to make a payment via Paypal i.e. you can directly use your credit/ debit card even if you do not have a Paypal account

We do not support cash on delivery.

How do I claim warranty?

Please click here to read the steps to be followed to claim a warranty.